After-Sales Service & Quality Commitment
At Vehicle Tech (Oranic®), we don't just deliver hardware; we deliver long-term reliability. Our tiered warranty program is designed to meet the rigorous demands of global automakers while providing peace of mind for individual drivers.
·Our Warranty Program:
1. OEM Market :
3-Year Warranty
Covers: Rear View Cameras, Parking Sensors, TPMS, Light & Rain Sensors.
Built to withstand automotive lifecycles with industry-leading durability.
2.Aftermarket
2-Year Warranty
Covers: Dash Cams and Car Accessories.
Focused on rapid support and modern feature reliability.
·Comprehensive Service Pillars
1. Expert Installation Support: Access our global partner network, detailed E-manuals, and step-by-step video tutorials for seamless setup.
2. Lifetime Firmware Updates: We provide continuous software optimization to ensure video stability and the latest feature enhancements for the life of your device.
3. Direct Technical Engineering: OEM partners get direct access to our R&D team for specialized integration, system calibration, and technical troubleshooting.
4. Rapid Replacement Policy: We prioritize your safety. Our streamlined RMA process ensures defective units are replaced quickly to minimize downtime.
5. Responsive Customer Care: Our dedicated helpdesk is available to assist with everything from initial installation to mobile app connectivity.